Last Updated: 08/27/2024
At Solar USA Power LLC ("we," "our," or "us"), we are deeply committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the circumstances under which we may share it. This policy applies to all personal data collected through our website [www.solarusapower.com], our LinkedIn page, and any other interactions you may have with us, whether online or offline.
1. Information We Collect:
A. Personal Information
In the course of conducting our business, we may collect and process the following categories of personal information:
- Contact Information: This includes your name, email address, postal address, phone number, and any additional contact details you provide.
- Business Information: Information related to your professional role, such as your company name, job title, and industry-specific details relevant to our services.
- Project Information: Data concerning your solar project needs, including but not limited to project location, energy consumption details, and other technical specifications necessary for project planning and execution.
B. Automatically Collected Information
We may also collect information automatically when you visit our website or LinkedIn page:
- Log Data: Our servers automatically collect information such as your IP address, browser type, operating system, referring URLs, access times, and other standard log data when you interact with our digital platforms.
- Cookies and Similar Technologies: We employ cookies, pixel tags, and other tracking technologies to enhance your experience on our website. These tools help us understand your preferences, customize your user experience, and analyze website traffic. You have the option to manage or disable cookies through your browser settings, though doing so may affect your ability to use certain features of our site.
2. How We Use Your Information:
We utilize the information we collect for a variety of legitimate business purposes, including:
- Provision of Services: To respond to your inquiries, process orders, manage solar project development, and deliver solar panels and related products tailored to your specific needs.
- Communication: To keep you informed about our services, send you updates, newsletters, promotional materials, and respond to your questions and feedback.
- Business Analytics: To analyze trends, usage data, and customer feedback to improve our offerings, optimize our services, and enhance user satisfaction.
- Legal Compliance: To comply with applicable legal obligations, including contractual requirements and data protection laws.
3. How We Sell Your Information:
Your personal information may be shared with third parties under the following circumstances:
- Service Providers: We may engage third-party service providers to perform functions on our behalf, such as web hosting, data analysis, marketing assistance, and payment processing. These service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using it for any purpose other than providing their services to us.
- Legal Obligations: We may disclose your personal information if required by law, regulation, or legal process, including in response to subpoenas or other legal demands.
- Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such changes in ownership or control of your personal information.
4. Data Security:
We take data security very seriously and implement a range of administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights:
In accordance with Delaware state law and applicable federal regulations, you have the following rights concerning your personal data:
- Access: You have the right to request access to the personal information we hold about you, and to obtain information about how and why we process your data.
- Correction: If you believe that any of the information we hold about you is inaccurate or incomplete, you have the right to request its correction.
- Deletion: You may request the deletion of your personal information, subject to certain legal and regulatory obligations that may require us to retain it.
- Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each marketing email or by contacting us directly.
6. Delaware Privacy Protection:
As a company operating in Delaware, we adhere to the requirements of the Delaware Online Privacy Protection Act (DOPPA). Specifically:
- Notice: This Privacy Policy provides clear and comprehensive notice of our data collection practices, ensuring transparency in how we handle your personal information.
- Do Not Track Signals: Our website is configured to respond to "Do Not Track" (DNT) signals. However, please be aware that not all third-party service providers may honor these signals.
7. Links to Third-Party Websites:
Our website and LinkedIn page may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or the content of those sites. We recommend that you review the privacy policies of any third-party sites you visit, as their practices may differ from ours.
8. Children's Privacy:
We do not knowingly collect or solicit personal information from individuals under the age of 13. In compliance with the Children's Online Privacy Protection Act (COPPA), if we become aware that we have inadvertently collected personal information from a child under the age of 13 without verified parental consent, we will take immediate steps to delete that information from our records.
9. Updates to This Data Privacy:
We may revise this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be effective when we post the revised policy on our website. We encourage you to review this page periodically to stay informed about how we are protecting your information.
10. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Solar USA Power LLC
cliff@solarusapower.com
+1 302-420-6889